By Albert Barro and Svante E. Cornell

Central Asia-Caucasus Institute & Silk Road Studies Program
Silk Road Paper
September 2022

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Executive Summary

Since President Kassym-Jomart Tokayev came to power, a series of reform packages focusing mainly on the political and economic sectors have been launched in Kazakhstan. But as has been seen in instances of public dissatisfaction over recent years, social issues are at the heart of the concerns of the population of Kazakhstan – a population that saw great improvements in living standards from 1992-2008, but somewhat of a stagnation since then. Having achieved middle-income status, many people in Kazakhstan now focus increasingly on the quality and accessibility of education, healthcare, and social protection. In his September 1, 2022, address to the nation, President Tokayev acknowledged this priority by focusing considerable attention to reforms in the social sector that would improve education, healthcare and social protection and in particular provide a more equitable delivery of services in these areas to the population.

In the education sector, Kazakhstan has a history of large and comparatively successful reforms. The Bolashak (future) program, launched almost immediately following independence, provided opportunities for high-achieving students to study abroad, and over ten thousand have done so. But Kazakhstan’s reforms have not focused solely on higher education. One of the most successful programs has seen the rollout of nearly universally available preschool education, and efforts to improve the status, pay, and training of teachers in primary and secondary education. Kazakhstan joined the Bologna process, and the implementation of  nternational standards has done a lot to improve the education system.

Kazakhstan also invested in elite institutions – the Nazarbayev Intellectual Schools and Nazarbayev University, which have catered to high-achieving students. These institutions have obtained ample resources and have been highly successful – NIS scores in PISA tests, for example, are high above the average in OECD countries. Kazakhstan’s difficulty has been to replicate this success across the width of the education system. Access to education in rural and remote areas remains difficult. And whereas NIS and NU have benefited from academic and financial autonomy, the same is not the case for regular schools, whose principals have much less freedom to run their institutions the way they see fit. In other words, the rest of the public school systems suffers from state bureaucracy. And regular schools – particularly in rural and remote areas – lag far behind the NIS in standardized testing. This should come as no surprise given the disproportional part of the education budget that is allocated to the NIS and NU.

The question going forward is to what degree the NIS and NU model can be replicated in the rest of the education system – which does not benefit from having selected the best students and given them the most resources.

Human resources are a particular challenge: finding qualified teachers for the needs of Kazakhstan has proven difficult, and is made even harder by the government ambition to develop trilingualism: that not only should
Kazakh, Russian and English be taught, but that certain subject matters should be taught in these languages. While the initiative is laudable, in practice the country so far lacks teachers with language skills to be able to
teach in all three languages. This suggests that some initiatives in the education sector may have been overly ambitious; but it should be recalled that Kazakhstan has aimed high; and even if it has not quite met its own
ambitions, the initiative has nevertheless produced results as can be seen from the rapid spread of English proficiency in the country.

Healthcare reforms in Kazakhstan are in many ways similar to the education sector. Certain reforms have aimed very high and proven remarkably successful. Capabilities at the high end have been developed, including a medical school at Nazarbayev University, advanced cancer treatment and research, and the development of an indigenous pharmaceutical industry. In addition, Kazakhstan has rolled out a compulsory health insurance system that is sustainable in the long run. Just as in the education sector, however, the difficulty has been in scaling these advances up to meet the needs of society as a whole. One challenge has been to provide adequate primary healthcare services that run independently of major hospital systems. Another has been to train enough medical staff to provide adequate coverage of the population. Indeed, Kazakhstan needs to double the ratio of doctors per capita to meet the OECD average. In particular, providing adequate access to medical services in rural and remote areas has proven difficult to implement.

Still, the advances are visible. Before the pandemic, Kazakhstan saw rapidly improving life expectancy numbers, reaching 73 years, a strong improvement over numbers in the 1990s. While the pandemic was a temporary setback, the country has also learnt valuable lessons on the weaknesses of its healthcare system.

In the field of social protection, Kazakhstan has succeeded in putting in place an adequate system to protect the unemployed, the disabled, as well as mothers and children. In addition, a strong and sustainable pension system has been introduced. Still, the country faces challenges: an aging population that will complicate matters, and the continued persistence of high-level corruption and mismanagement of assets and investments.

Social reforms are intimately linked with the broader reform agenda that President Tokayev has made into a centerpiece of his presidency. The success of social reforms will depend in no small part on the development of the broader management system in the country and on the nature of Kazakhstan’s state institutions. The potential of social reforms can only be fulfilled if the political reforms aiming to change the nature and culture of state institutions, to develop a new reality where the state exists not for its own sake, but to provide services to the population of the country. Given President Tokayev’s stated commitment to seeing all of these reforms through, it remains to be seen how successful Kazakhstan will be along this path.

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By Svante Cornell and Albert Barro

June 3, 2022

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Svante E. Cornell

The recent crisis in Kazakhstan took many by surprise. Long considered the most prosperous and stable in Central Asia, it now suddenly appears fragile and weak. To draw lessons from the crisis, for the country’s future course and for the long-suffering American policy in Central Asia, we need to understand what really happened in Kazakhstan. While the exact circumstances of the tragic events in the country may never be clear, we now know enough to draw some key conclusions. First, the key reason for this crisis is to be found in Kazakhstan’s incomplete succession of power. Second, while Russia will definitely exact a price for its intervention, Kazakhstan’s independence has not come to an end. Third, Kazakhstan will likely recover from this crisis, but it will need American and European support to proceed with much-needed reforms.

What Happened?

To someone who has studied Central Asian politics for over two decades, the speed and confidence with which many analysts claimed to understand exactly what had happened was somewhat distressing. In reality, the behind-the-scenes power balances in Kazakhstan are some of the most opaque in the region.

Still, it is now clear that two separate processes took place in Kazakhstan. The first was fairly straightforward: a sharp price hike for automobile fuel led to public protests in western Kazakhstan, which rapidly spread to the country’s largest city, Almaty. Given the frequency of public protests in Kazakhstan lately, this was unsurprising. But the second was more puzzling: on the evening of January 4, bands of armed thugs suddenly took over the Almaty protests, and engaged in violent attacks on authorities and government buildings. Eyewitnesses on the ground report that security forces appeared to melt away in the face of these thugs, with widespread destruction and looting as a result.

Sensing that the situation was spiraling out of control, and perhaps unable to trust his own security forces, President Kassym-Jomart Tokayev on January 5 appealed to the Russia-led Collective Security Treaty Organization for s “temporary” intervention. Within hours, a “peacekeeping” operation was dispatched to Kazakhstan. Appealing for outside help is a major loss of face for any government, and to legitimize this step beyond assuring it would be of short duration, Kazakh government officials blamed a nebulous international terrorist conspiracy for masterminding the violence. This has rightfully been met with skepticism. Meanwhile, western rights advocates have emphasized the government’s repression of peaceful protests. This is not a particularly helpful definition of the events either: it hardly explains the violence against authorities in Almaty, and why the government seemed so close to losing control over the situation. In fact, the real background is to be found in Kazakhstan’s informal politics.

Nazarbayev’s Political Economy

Like most post-Soviet states, Kazakhstan’s informal politics are based on a close fusion of political and economic power. This was the result of the Soviet Union’s collapse, which left the politically connected with tremendous advantages in securing economic assets and taking the reins of a budding capitalist economy. Meanwhile, the absence of strong political institutions meant that political leaders required an economic base, in effect to control institutions that provided patronage and ensured the loyalty of their followers.

As a result, the power of post-Soviet politicians has been more a function of their control over patronage than the position printed on their business card. To survive in power, therefore, the leader of a country needed to have a larger patronage structure than anyone else. Because blood is thicker than water, family members of high officials were key to managing these assets. Sadly, however, some suddenly enriched family members did not handle their newfound wealth with grace. Managing wayward children and relatives became a constant headache for post-Soviet leaders. And beyond the family are other, largely invisible grandees who remains largely out of the public view but wield real influence.

Thus it was in Kazakhstan as well, where the children and relatives of President Nazarbayev ended up in the news for all the wrong reasons. Still, Kazakhstan’s hydrocarbon-fueled economy until recently produced enough wealth for the wider population to see improved living standards, while Nazarbayev’s diplomatic astuteness in balancing Russia, China and the West led him to become a respected international figure.

But in recent years, financial shocks hit the country hard, and Kazakhstan’s budding middle class saw its newfound standard of living jeopardized: GDP per capita dropped from over $13,000 in 2013 to about $9,000 today. As a result, the population grew restive, and frustration with the opulence of the uber-rich and politically connected mounted. Furthermore, a divide opened between an upwardly mobile and well-educated urban strata (the Kazakhs most Westerners interact with) and a much larger lumpen segment, for lack of a better term, which is much more impatient and nationalist. Against this background, the post-Soviet model of governance described above was no longer sustainable.

In response, the aging Nazarbayev resolved to engineer a controlled transition of power. He first gave parliament a greater role, then unexpectedly resigned in 2019. He designated the respected diplomat Kassym-Jomart Tokayev his successor but retained significant powers as the country’s “First President.” This move was designed to safeguard the family’s interests, while allowing a new leader to implement much-needed political and economic reforms.

Knowns and Unknowns in an Incomplete Succession

While Nazarbayev had outlined lofty visions for Kazakhstan as one of the world’s most developed states by mid-century, international indices showed clearly that the country was progressing slowly in terms of rule of law and control over corruption, and barely at all in terms of public voice and accountability. Tokayev therefore embarked on a single-minded pursuit of political as well as economic reforms. But in so doing, he challenged the position of entrenched interest groups that controlled much of Kazakhstan’s economic life, and wielded considerable informal power in key state institutions.

Many of these were members of the Nazarbayev family, and networks associated with them, including the invisible grandees mentioned above. Some among these forces sought to actively slow-walk Tokayev’s reforms: on more than one occasion, the President’s initiatives were watered down in parliament, while others appeared to face hurdles in implementation. This led the President himself to repeatedly decry the pace at which his reforms were proceeding.  In retrospect, the key flaw in Nazarbayev’s transition plan seems to have been engineering a transition of formal political power, but not a parallel transition in control of economic assets.

Exactly how the tensions between the President and his opponents boiled over is not clear. But it is beyond doubt that they exploded during the New Year’s unrest. In a country like Kazakhstan, it is unthinkable that organized groups of armed thugs could mount a direct challenge to the state without being noticed and checked by security services. But as anyone familiar with post-Soviet ties between politics, business and crime can tell, it is more than likely that these thugs were used by some powerful political force that masterminded this action. Some suggest President Tokayev moved first, using the public protests as an opportunity to clean house. More likely, his opponents sought to use the unrest to weaken or even unseat him, forcing a counterpunch.

President Tokayev’s response to the crisis is telling: he removed Nazarbayev from his lifetime post as Chairman of the National Security Council, removed and detained leaders of the national security service, and in the aftermath of the crisis forced the removal of key Nazarbayev family members from senior positions in government agencies and state corporations. Tokayev’s January 11 address to parliament did not mention his predecessor by name, but he was clear enough: he announced the closure of monopolistic companies everyone knew were connected to the Nazarbayev family, and called on the many people who had gotten rich “thanks to his predecessor” to give back to the country in a new public fund he is creating. We should expect important assets to change hands in coming weeks.

Still, it would be premature to call this a direct, personal conflict between the only two Presidents that Kazakhstan has known since independence. One important unknown is the degree to which the 81-year-old Nazarbayev was in control over the vast conglomerate that his family had become. The Nazarbayev family was far from a united entity, and different wings of the family were known to have fought over economic assets in the past. Thus, Nazarbayev and his family are not one and the same; parts of his family may be involved in a conflict with President Tokayev, but that does not mean the entire family or Nazarbayev himself is.

President Tokayev has been careful, until now, not to directly challenge the position or legacy of Nazarbayev as the Elbasy, the nominal “leader of the nation.” Doing so would perhaps crumble too much of the edifice his own power rests upon, and Tokayev appears to genuinely appreciate Nazarbayev’s service to the nation. Still, a decisive shift has taken place in Kazakhstan. The most likely scenario is that Nazarbayev will continue to be respected as the country’s elder statesman, while his extended family will gradually lose their positions of influence as well as many of their assets.

The Russia Factor

The CSTO intervention in Kazakhstan is a major coup for President Putin, who has touted the CSTO as a Eurasian counterpart to NATO, and sought to portray it as an organization that could help regional leaders withstand both domestic and outside threats to their power. But in the past few years, neither Moscow nor the CSTO were able to rescue leaders in Armenia or Kyrgyzstan that were targeted by public protests. The lightning-speed deployment will now be an example to leaders who may previously have been skeptical about Russia’s commitment to their security.

Beyond that, there has been a tendency to view the CSTO intervention in the light of Russia’s threat against Ukraine. But the situations are not comparable. There is no question that the Russian intervention will have consequences for Kazakhstan’s foreign policy and for regional security, but it does not spell the end of Kazakhstan’s independence. 

President Tokayev has reported that the CSTO operation is winding down and that the foreign forces are in the process of leaving the country. From Kazakhstan’s perspective, they have accomplished their chief objective: they have ended, for now, the acute phase of elite in-fighting in Kazakhstan, and shown with all due clarity that Moscow supports President Tokayev against his detractors.

Given the past experience of Russian operations in the former Soviet Union, one could be forgiven for being skeptical that once invited, Russian forces would leave Kazakhstan. But there are at least three reasons to think that might actually happen. First, China has made it clear it wants to see no foreign forces in Kazakhstan, and Moscow is very sensitive to Beijing’s wishes. Second, Moscow has found itself in the unprecedented predicament of taking the side of a President that is identified with a reformist agenda. And if Tokayev wants to consolidate his power, he can do so only if he appears in charge and his reforms are implemented. If Tokayev is perceived as a Russian stooge, he could rapidly lose his standing in Kazakh society, resulting in further unrest and instability, something that is not in Russia’s interest. Finally, it should be recalled that Tokayev is the architect of Kazakhstan’s balanced “multi-vector” foreign policy, which seeks to build strong relations with all world powers, not just Russia.

It may thus be in both Tokayev’s and Putin’s interest for Russian forces to pull back, with Tokayev owing Putin a debt of gratitude. The alternative – installing a Putinist regime in Kazakhstan that quells public disenchantment with force – is simply not feasible, and not something Tokayev could or would do. The widespread public frustration and anger remains, and will not go away. Tokayev will be forced to tread carefully to avoid new upheavals.

American and European Policies

Three major events in the past year or so have shown the decline in American, as well as European, influence in Central Asia and the Caucasus. The U.S. was essentially a bystander during the war between Armenia and Azerbaijan in late 2020. The chaotic American withdrawal from Afghanistan epitomized the American disengagement, and the U.S. did not feature in any notable way during the crisis in Kazakhstan. This slide is unfortunate, not least given the fact that every other power from Turkey in the west to Japan in the east appears to be intensifying its relations with this emerging world region. U.S. inaction in the region makes it that much harder for regional states to have a balanced foreign policy. Particularly following the withdrawal from Afghanistan, it is now high time for the U.S. to revamp its approach to Central Asia, starting with a reappraisal of relations with Kazakhstan.

If the U.S. is concerned about Russian influence, the solution is not to distance itself from Kazakhstan but rather to redouble engagement with the country and President Tokayev. Tokayev continues to represent the best hope for a serious reform process that will make Kazakhstan both more stable and more responsive to the needs and views of its citizens. Simply because of the nature of Russia’s own political system, there is little Russia can or would do to support the reform process that Tokayev has launched. In fact, the only outside actors that could play a constructive role are the U.S. and Europe. Tokayev knows this and will want to re-engage with Western powers. But given his new predicament, this will be much easier if the initiative comes from Washington.

Kazakhstan must also be seen in its regional context. In the last few years, Central Asian states have engaged in an unprecedented effort to develop regional cooperation, to ensure they can manage regional problems on their own. The CSTO intervention is in this context a setback, because it gives the illusion that only outside powers can provide security in the region. It is therefore in the American interest to support efforts at regional cooperation that will, in the longer run, enable Central Asians to withstand both Russian and Chinese aspirations for hegemony.

Washington has an instrument for dialogue that is regional in nature. A first step should be to convene a meeting of the C5+1 mechanism including America and the five regional states to signal that America continues to care about developments in the region, and is ready to step up efforts to support reform initiatives and regionalism in Central Asia. Building on that, the Administration could deploy an inter-agency process to fine-tune the Central Asia strategy that was adopted two years ago. While much remains to be done, these steps would kickstart a reboot of American policy toward Central Asia.

Svante E. Cornell is Director of the American Foreign Policy Council’s Central Asia-Caucasus Institute, and a co-founder of the Institute for Security and Development Policy in Stockholm.